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Pinnacle review & Rating 2020

Is Pinnacle trustworthy

Pinnacle is an exciting bookmaker that offers you an extensive range of casino games and sports markets to wager on. With regular bonuses and promotions it is easy to see why their punters continue to use their site. You will find an incredible range of sports to bet on accompanied by very competitive odds. Whether you are a casino lover or sports betting fan, Pinnacle will have something that is up your alley! Continue reading our Pinnacle review to find out more about the operator.

 Pro and Con
Pro and Con
  • Exceptional range of sporting events
  • Plenty of fun casino games to enjoy
  • Fully licensed in the UK
  • User-friendly site
  • No loyalty program

First Impression & Registration

Usability:

Our Pinnacle review found that the bookmaker’s site was a breeze to use. Moving from page to page is seamless and has little to no loading times. You will find changing between sports especially fluid, as there are no waiting times at all. The process of placing bets is simple and intuitive and as you can wager on your favourite teams with very minimal delay.

Design:

Upon first entering the Pinnacle website, you will be greeted by an array of different betting odds for the latest football matches. The site is predominantly white and blue with the occasional tone of orange underneath certain tabs. Pinnacle’s site is not likely going to win any awards for their artistic flavour but the site is practical and does not barrage your eyes with unnecessary flamboyance. Just based off the homepage, you will find that the layout of the site is organised in such a way that finding your favourite sport or the casino section is easy.

Pinnacle have made all the information about themselves, their website and their customer support readily available at the base of the home page. This kind of transparency helps us to answer the question, “is Pinnacle trustworthy?” with more confidence.

Registration:

Joining the Pinnacle family is exceptionally easy. The “join” button is clearly visible in the top right hand corner of the homepage. Once you have proceeded to the sign up page you will be required to enter your country of origin, your email address and the password of your choosing which is the first step in a four step process. You will then need to enter some personal details such as your name and date of birth. The third step will require that you enter your home address, postal code, currency of choice, city and contact number. And finally, you will then need to enter a security question and answer and confirm that you have read Pinnacle’s privacy policy and that you are over 18. Once you have done this, you are ready to go with your Pinnacle betting journey.

Bonus Offer

What Do I Get?

New punters looking to join the Pinnacle family will find an exciting welcome bonus waiting for them. Pinnacle are offering new players on the site 100 extra spins to use on the slots title Multifly when they make their first deposit of £25 or more on the site. We have created a Pinnacle bonus code review dedicated to analysing the ins and outs of the welcome offer.

How Do I Claim The Bonus?

As is standard, you will need to create a valid account with Pinnacle before you can claim your 100 extra spins. The minimum deposit of £25 is also non-negotiable, as it is the only way to be eligible for the bonus. Once you have signed up and made your first deposit into your account, the 100 extra spins will be credited to your Pinnacle account within 48h hours. If you have signed up on the weekend or a public holiday, itr will be credited to you on the first working day thereafter.
What Are the Wagering Requirements?

Once you officially have your extra spins in hand, you will need to follow a few relatively simple wagering requirements in order to access the winnings you make from your extra spins. The most standard wagering requirement is the amount of times you need to wager through the bonus spins. In this case, you will need to wager through your 100 extra spins a total of 40x before you can claim any winnings therefrom.

You will also need to do this within a specific time frame which is currently set at 30-days for the Pinnacle welcome bonus. This gives you one month to try and wager through the 100 extra spins a total of 40x. Furthermore, the total winnings you can receive for the 100 extra spins is capped at £500. These wagering requirements are not completely out of the ordinary although the rollover requirements could do with being a little less steep in the amount of times you need to wager through the extra spins. If these wagering requirements seem too steep for you then you may want to check out our Netbet review for comparison’s sake.

App & Mobile

The Pinnacle Mobile App:

As it stands, Pinnacle are currently offering players an excellent mobile app to use for their betting on the go. The app itself is fluid and well designed, meeting your betting needs with utter ease. The Pinnacle app is available to use for all Android and IOS users.

We found that the Pinnacle mobile app offers just about everything that the main website does. This means that all your favourite sports, as well as your favourite casino games are all available on the mobile app. The great part about the Pinnacle app is that you don’t need to download a separate app to play the casino games on your mobile. That is usually quite common but in this case it is really easy to use whatever feature you like on one streamlined mobile app. You can even contact the customer support or make deposits and withdrawals with your Pinnacle mobile app as well. But does this answer the question “is Pinnacle a good betting site?” We believe so!

Mobile Version Of The Site:

Sometimes adding another app to your mobile device can seem unappealing in a world filled with so many apps. Fear not, as you can use the Pinnacle website on your mobile device without having to download the app. The mobile version of the site is just as fluid and intuitive as the main website you would otherwise use on your laptop or PC.

Our Pinnacle review found that the mobile version of the site runs smoothly and is a joy to use on your smaller devices. With that being said, the mobile app itself does perhaps just outperform the mobile version of the site in terms of fluidity and waiting times. That is to be expected of an app that is dedicated to ease of use and betting on the go.

Specials & Extras

While the sports betting section at Pinnacle is one of their best features, it is not their only feature. Our Pinnacle review wanted to show you some of the other great options available on the bookmaker’s site including their casino, live casino and betting resources section.

Pinnacle Casino:

Pinnacle are by no means a one trick pony, as they offer a diverse casino section for their players to enjoy as well. You can expect to find some of the biggest slots titles such as Rise of Egypt, Street Racer and Arthur’s Gold. There are countless other slots to play but the real action arguably lies in the casino’s fantastic selection of table games. These table games include blackjack, casino hold’em, baccarat and roulette with a multitude of variations on each of them.

Live Casino:

The casino action at Pinnacle doesn’t stop there, as you can also enjoy a host of different interactive live casino games as well. If you are a fan of an immersive and interactive casino experience then then the Pinnacle live casino may be what you have been missing.

The live casino at Pinnacle offers games such as Blackjack VIP, Speed Baccarat, Instant Roulette and Ultimate Texas Hold’em. You won’t find a shortage of games at the Pinnacle live casino as there are over 52 different interactive games to choose from.

Betting Resources:

Looking for tips on upcoming sporting events? Or an article on the effect of VAR on football betting? Our Pinnacle review found that the bookmaker is constantly updating their betting resources section with useful betting tips and informative pieces for you to stay on top of your sports betting game.

Payments & Limits

Deposit Options:

Our Pinnacle review found that there were a number of different payment methods available for punters to use. You can take your pick of anything from:

  • Credit/debit cards
  • Bank transfers
  • Internet banking
  • Neteller
  • Skrill
  • Trustly
  • Paysafecard
  • AstroPay Card

There are many others to choose from so you will more than likely find a payment method that you prefer. In terms of the deposit limits, there are varying amounts depending on the payment method you decide to use. For example, the AstroPay Card minimum deposit is ‎£10 and the maximum you can deposit is £37,500. The maximum deposit for credit/debit cards are £5,000 for a single transaction but £50,000 for a month. The maximum deposit limits for standard banking methods, e-wallets and prepaid cards will vary to a significant degree. Pinnacle makes their fees and maximum deposit limits easily accessible from the payment options button at the footer of the homepage.

Withdrawal Times:

There are plenty of withdrawal options available at Pinnacle which include:

  • AstroPay Card
  • Bitcoin
  • Trustly
  • EcoPayz
  • Instant Banking
  • Paysafecard
  • Neteller
  • Skrill
  • Bankwire

You will find that the withdrawal limits vary from method to method but are largely within the same bracket. For example, the withdrawal limits for AstroPay cards, Neteller and Skrill are around £37,500, with skrill being slightly less at £35,000. Other withdrawal maximums will vary based on limits you have set.

E-wallets are undoubtedly the quickest in terms of processing times, as they are more often than not instant, with a maximum of 24 hours. Instant banking and general bank transfers will take up to 2 business days for your withdrawals to reflect in your account. Debit/credit card withdrawals can at most take up to 5-days but will usually be processed in about 2-days. Feel like you need more withdrawal options? Head over to our Dafabet review to see what other bookmakers are offering in terms of withdrawal options.

Support & VIP

Customer Support:

The customer support service at Pinnacle is truly excellent. The question of “is Pinnacle trustworthy?” is easily answered by the quality of their customer service alone. The Pinnacle support staff will help solve your queries and disputes in no time. But how can you get hold of them? At the moment there are only really two ways to answer your questions and solve your disputes and that is via email and the FAQ section. You can send a long form query to the customer support staff at Pinnacle with the email address [email protected] You can also use the FAQ section on the site to help answer any of your more basic questions.

Our Pinnacle review found that the bookmaker doesn’t offer a live chat or phone number for players to use which is rather disappointing. It may be worth adding a general phone number and a live chat feature to get into contact with the customer support staff to increase their avenues for solving disputes and concerns.

VIP Program:

You can find a host of different running promotions on the Pinnacle site at any given time. However, our Pinnacle review found that there was nothing in the way of a loyalty or VIP program for regular players on the site. This is a bit disappointing, as rewarding loyalty to your site is an excellent avenue to increase players’ satisfaction. With that being said, the promotions on the site are seemingly already doing a great job of keeping players entertained and content. If you are looking for a bookmaker that offers a loyalty program take a look at our Mobilebet review.

Licenses & Safety

There are few things as important as the safety of players on a bookmaker’s site. No player wants to ever feel like their deposits or sensitive information is ever at risk. That is why players will ask “is Pinnacle reliable? That is why our Pinnacle review has taken a look at the security and licenses at Pinnacle.

Licensing:

The best place to start in checking the legitimacy of a bookmaker is whether or not they have obtained a gambling license. Pinnacle have acquired their gambling license from the government of Curacao which is one of the strictest gambling regulators in the industry. That means that Pinnacle has jumped through the necessary hoops to become a legitimate online bookmaker. You can find their license number at the footer of the homepage.

Online Security:

Licenses are one part of an important whole, with the next major part being your overall security when using the Pinnacle website for your betting endeavours. Pinnacle is completely transparent with how they use your personal data which they explain in detail with their privacy policy. Furthermore, Pinnacle stays up to date with the latest PCI security standards. This ensures that your sensitive information like your banking details and your address are kept safe at all times with encryption technology. The encryption technology makes sure that your sensitive information does not fall into the hands of any nefarious third-party entities.

Pinnacle Sports Betting

Betting Markets

Players at Pinnacle who are looking for a diverse sportsbook will be more than satisfied with what the bookmaker is currently making available. Punters will be able to find any of the major sports that they enjoy betting on. However, Pinnacle does not limit themselves to just the major sports but also includes a host of exciting lesser known events as well.

Our Pinnacle sportsbook review found that you could bet on anything from tennis, rugby union, football, basketball and golf to MMA, hockey, aussie rules, baseball and even politics. You can even try your hand at betting on popular eSports such as DOTA 2 and CS:GO. Lastly, you can even bet on virtual sports, as Pinnacle have a number of different virtual sports running at all times such as virtual horse racing, football, table tennis and many more.

Betting Odds

In order to ascertain just how good the odds are at Pinnacle we decided to put them to the test against one of their operators for the fixture between Manchester United and Sevilla. For this one example, we found that the odds at Pinnacle are at least on par with their competitors for the most part but that they did actually offer slightly more valuable odds for the underdog Sevilla.

Of course this is just the one example but for the most part we came to find that the Pinnacle odds on offer for most sporting events are fair and largely competitive.

Betting Limits

There is currently no real information on the Pinnacle website as to the maximum betting limits allowed for sports wagers. However, this information should become clear should you place too big of a bet on your betting slip.

Live Betting & Streaming

Live betting can be found at Pinnacle under the Live Centre section on the homepage. Our Pinnacle review found that the live betting available was easy to use and hardly had any delays when placing your in-play bets. You can wager in-play bets on many of the major sports such as football, tennis and basketball. The betting markets are not limited just because you are using in-play betting as we found a number of different markets were available.

Unfortunately there is currently no live streaming feature and their Pinnacle ratings may reflect negatively as a result. but there is a live scores app. The live scores app will keep you updated on all of the odds, schedules and goals scored for the major football leagues. While this does not fully make up for the lack of live streaming, it is also a great way to stay on top of the success or failure of your bets.

Conclusion

Our Pinnacle sportsbook review found mostly positive features. Pinnacle offers competitive odds, comprehensive sporting events and diverse betting markets. While they offer most of the major sports and even odds for politics there was a notable omission of horse racing. If you are a horse racing fan then Pinnacle’s sportsbook may not be for you.

The only other negative of the sportsbook was the lack of a live streaming feature. This is not a make or break element but many punters enjoy watching a sporting event on the site that they are already betting with. Overall, our Pinnacle review found that the strengths of their sportsbook far outweigh the weaknesses. However, if you disagree or are just looking for something a little different in your bookmaker, we suggest having a look at our 10bet review.

Overall Conclusion

That brings us to the end of our Pinnacle review. Pinnacle clearly has a lot going for it, making them an attractive prospect for new and seasoned punters alike. Overall, we found that Pinnacle offers an exceptional range of sporting events and casino games for punters to enjoy. The website design also lends itself to an easy to use website experience. That is why we thought it fair to score Pinnacle a total 76/100 on our rating system. We found that most other Pinnacle ratings were also positive.

Strengths and Weaknesses:

There can be no doubt that the greatest strength of Pinnacle is their diverse selection of sporting events and casino games. There is really something everybody on the Pinnacle site. That being said, we found that their customer support, while friendly, could do with the addition of a live chat feature. Having just an email address limits the speed at which your queries can be solved.

While the customer support could do with some improvement we found that the Pinnacle mobile app is an excellent extension of the bookmaker itself. The app is sleek and dynamic, offering everything that the main website does. The only other real weakness to Pinnacle is that they could do with adding a VIP or Loyalty program to their site for punters you frequently bet and play with them. Overall, we believe that we can safely answer yes to the question of “is Pinnacle a good betting site?”

Pinnacle Review FAQ

👉 What is the Pinnacle sign up offer?

The Pinnacle sign up offer will allow you to play one of the latest online casino slot games. Sign up, deposit, and start playing with Pinnacle. Our Pinnacle review contains all the information on how to claim the current sign up offer. 

🌎 Is there a Pinnacle bonus code?

Pinnacle has an exciting offer available to new customers. You don’t want to miss out because of a forgotten bonus code. Bonus codes allow you to claim an existing offer after signing up. Our operator assessment points out any relevant bonus code that you will require.

🥇 Can anyone use the Pinnacle welcome bonus?

Welcome bonuses are used to attract new customers. This is not to say that there are no bonuses available to existing customers. Pinnacle has a host of exciting promotions. Take a look at our Pinnacle review regardless of who you are. You’re bound to find something appealing!

🤔 Is Pinnacle reliable?

Making sure that an online operator is reliable, is paramount to an enjoyable experience. The best bookmakers provide you with a fantastic platform that is consistent and reliable. During our operator test, we managed to assess the overall reliability of Pinnacle.

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