First Impression & Registration
A Highly Useable Website
Although there is a lot of information on the Ladbrokes home page, the site is very clearly designed, and it is a simple process to find what you are looking for. This Ladbrokes review found that locating different markets, information about bonuses and customer help was pretty simple. Is Ladbrokes reliable? Its website design strongly suggests that it is. We’d definitely consider it a worthy competitor to our William Hill review.
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Registration is Very Simple at Ladbrokes
Registering for an account with Ladbrokes is nice and easy. The process can be speeded up if you have a Paypal account too. Clicking on the Join Now tab in the top right corner of the site’s home page opens up a small window which requests your name, age and a valid email address. If you log in with Paypal then you can skip this step.
The next stage is to provide a contact address and a telephone number. Once you have done this, you are taken to another window, where you choose a username for your account, plus a password and a security question. You can also set your daily betting allowance limit at this stage of the process. Then you can click the Create Account button, and you should be ready to go.
A Highly Useable Website
Although there is a lot of information on the Ladbrokes home page, the site is very clearly designed, and it is a simple process to find what you are looking for. This Ladbrokes review found that locating different markets, information about bonuses and customer help was pretty simple. Is Ladbrokes reliable? Its website design strongly suggests that it is.
Registration is Very Simple at Ladbrokes
Registering for an account with Ladbrokes is nice and easy. The process can be speeded up if you have a Paypal account too. Clicking on the Join Now tab in the top right corner of the site’s home page opens up a small window which requests your name, age and a valid email address. If you log in with Paypal then you can skip this step.
The next stage is to provide a contact address and a telephone number. Once you have done this, you are taken to another window, where you choose a username for your account, plus a password and a security question. You can also set your daily betting allowance limit at this stage of the process. Then you can click the Create Account button, and you should be ready to go. We found this process to be simple and easy, similar to our Paddy Power review.
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Great app and a good mobile site
This Ladbrokes review found that the mobile options are good for this bookmaker. As well as a mobile version of the desktop site, there is also an app available. Anyone carrying out their own Ladbrokes app review will find that the app works well, and is clearly and intuitively designed. The app is available for both Android and iOS system users. Apple users can download their version from the app store. If Android users Google Ladbrokes on their phone or tablet, then they can find a link from which they can download the app. Further options for download are also available at the Ladbrokes mobile site itself.
The mobile version of the site uses a design that in many ways mimics that of the main desktop site. Users will find pretty much the same level of attention to detail and quality of information on the home page. It is also very simple to navigate around the site, with little there that will confuse punters, even those who are not the most technologically literate. Sometimes the sheer amount of information on offer can be a little overwhelming, but the app retains the main site’s clarity of design, generally speaking.
A good range of mobile options
If you’re an iOS user, then you can find two versions of the app which are available, one which has been designed for use on phones, and another for use on tablets. Live streaming of all UK and Irish horse racing and greyhound racing is also available through the app, which adds another layer of value. There are currently no special bonuses in place for app users, though this may change, given Ladbrokes’ propensity to offer event-specific promotional bonuses to its customers on a regular basis. Overall, the mobile options available from Ladbrokes are good, and deserve high ratings.
Anyone writing a Ladbrokes casino review would be impressed
Punters who want to vary their betting activities can find plenty to keep them entertained in the other sections of the Ladbrokes website. While carrying out a full Ladbrokes bingo review or a Ladbrokes slot review is beyond the scope of this article, it is fair to say that the company offers good value for fans of bingo and slots gaming. If anyone wanted to review Ladbrokes’ poker offerings, then they would also be impressed.
Each different section of the website has its own clearly labelled tab, located at the top of the homepage. In addition to the standard casino games on offer, there is also a live casino with live dealers. If you were to review Ladbrokes’ casino services, then you would find a great range of table games, like blackjack and roulette. Virtual sports also have their own dedicated section.
Ladbrokes likes social media
Ladbrokes does have a Youtube channel, and sports previews, adverts and other content can be found there. On Facebook, there are three separate Ladbrokes pages, one main one, plus a dedicated sports betting page, and a dedicated casino page. The company also uses its Twitter account a lot. As alluded to earlier in this review, punters can tweet using the hashtag #GetAPrice. Ladbrokes will then offer them odds on a unique combination of events in a football match. Customers can use the company’s social media channels to contact them for other queries too.
Plenty of payment methods and clear information
Customers can choose from a good range of payment methods at Ladbrokes, when it comes to depositing and withdrawing funds. Punters who want to use their credit card can choose from Visa or Mastercard. Debit cards from both those providers can also be used, as can Visa Electron and Maestro. Trustly, Entropay, Skrill, Neteller and Paysafecard are also available to be used as payment at the site. Customers can also use direct bank transfer to move money into and out of their account. Usefully, clicking on each payment method’s icon at the bottom of the home page brings up a help section, which gives full details about the minimum and maximum payments, fees and other useful information for each payment method.
Using some payment methods, such as Neteller or Skrill, can disqualify you from claiming the welcome bonus and other promotional offers, so you need to check in the site’s help section how this will specifically affect you.
Reasonable conditions attached to withdrawals and deposits
Withdrawing funds from your account usually takes between three and five business days. The process can take longer if additional verification of identity is necessary, though this is pretty rare. Skrill, Neteller and other electronic methods can be quicker, with withdrawals taking a minimum of six hours. Using these methods can disqualify you from claiming some bonuses, though, as stated above.
When it comes to Ladbrokes payout time then it is a pretty simple process to withdraw your winnings. Full instructions for each payment method can be found by clicking on the method’s icon on the Ladbrokes home page. It is important that you read these instructions, as there are minor variations between each method, in terms of limits and other factors.
Excellent support for Ladbrokes customers
Customer support options at Ladbrokes are very good. Customers can use the customer service telephone number, which is displayed at the bottom of the home page. There is also an extensive help section available, which answers a wide variety of possibly queries in good detail. A number of FAQs are dealt with, with the help section simple to navigate around.
When it comes to contacting Ladbrokes, customers can use the contact form on the website to email the company. There is a live chat option available, which can be accessed via the site’s help section. A telephone number is also available, and can be found at the bottom of the site’s home page.
If you have read any Coral reviews, then you will know that Ladbrokes is now part of the same overall company, Ladbrokes Coral. This has been the case since 2016, when Ladbrokes acquired the Gala Coral Group.
- Name of company: Ladbrokes Coral
- CEO: Jim Mullen
- Email: Contact form – https://help.ladbrokes.com/s/contactsupport
- Phone number: 08007316191
VIP
There are VIP club options at Ladbrokes, but they are for casino and poker customers. Punters can acquire extra spins on slots games, additional bonuses, a personal account manager and other perks. There are details about the programme in the casino section of the Ladbrokes website. You may find more information about this by looking for Ladbrokes bingo reviews or casino reviews online.
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Fully licensed in the UK
Ladbrokes is fully licensed in the UK by the British Gambling Commission. This means that all residents of the UK can use all of the services provided by the website. A full list of restricted territories where residents cannot use Ladbrokes is given in the site’s help section. There is also a list of countries where some services are available, but not others. For example, residents of Germany cannot place bets on horse or greyhound racing. A comprehensive list can be found in the Restricted Territories page of the help section.
Plenty of useful information about safe gambling on offer
There is an extensive part of the Ladbrokes help section dedicated to helping customers enjoy their gambling in a responsible, safe way. It can be accessed by clicking the question mark icon in the top right corner of the home page. There, you can find information about setting account limits to keep your betting within reasonable parameters, as well as information about where to seek additional advice if you are worried about your gambling.
There is also a statement which offers further details about how Ladbrokes approaches responsible gambling. There, you can read about the Social Responsibility Board Committee, and how it influences company policy. Details are also provided there about the company’s policy of ‘Inform, Safeguard and Interact’, which shapes the approach they take to encouraging responsible gambling.
There is also further guidance on how to identify if you or someone you know is developing a gambling addiction. This section also recommends that all customers set themselves responsible limits on their account. The emphasis is very much on gambling being a fun activity, which can be spoiled if people lose control of it. Advice is also provided on how to stay in control.
Ladbrokes Review Conclusion
Ladbrokes scores 86 out of 100
We have awarded Ladbrokes an impressive 86 out of 100 points in our ratings. This makes it an overall excellent performer in all of our test categories. Using a Ladbrokes login to an account opens up an opportunity for customers to take advantage of an all-round high-quality bookmaker, with a great reputation and superb brand history. That high score reflects how good Ladbrokes’ overall service levels are. The company scores consistently highly over each category too, a testament to the overall quality of their offer to customers.
Ladbrokes Strengths and Weaknesses
Ladbrokes is an all-round excellent bookmaker, offering a great variety of sporting markets, along with superb customer service. The website is well-designed, and its extensive help section provides excellent additional support. Customer service contact options are clear and readily available. It is hard to identify any real weaknesses for the company, although a more generous welcome bonus might well be appreciated by some customers. There are plenty of additional bonuses and promotional offers available on an ongoing basis, however, which compensates for this.
Overall, Ladbrokes provides excellent levels of service for fans of sports betting, and is highly recommended. This is a well-established brand in the UK, with a long history, which occupies a central place in the UK’s sports betting scene. The quality of the online service falls perfectly in lie with that history of excellence.
